Incomplete profiles
People who can’t be reached by email or phone, adults with no household, and membership left blank, with every word your church uses for membership laid out.
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Database health for Planning Center
Keep your Planning Center accurate and tidy, and see who is engaged. Tend reads your Planning Center every night. It finds profiles that are incomplete, duplicated or breaking your own rules, flags the forms, lists, groups and events that have gone stale, and shows leadership who is engaging, in figures they can check.
For churches that use Planning Center, and the staff who look after it.
1,240 active adults
The problem
What Tend finds
Each finding is a plain rule with a plain name. People findings count your active adults, with everyone on file one click away; setup findings list each item with a link to it in Planning Center.
People who can’t be reached by email or phone, adults with no household, and membership left blank, with every word your church uses for membership laid out.
Pairs sorted strong, medium and low, with the reasons in words. You merge in Planning Center; “not a duplicate” is remembered, and reopens if something new ties the pair.
Write the rules your church already follows, from plain conditions like “is ticked” or “is empty”. Tend checks every profile against them every night.
New adult profiles and first-time families, who came back after a first visit, and guest forms with no later engagement. Records untouched for two years are labelled for what they are: not updated, never “left”.
Forms nobody has filled in for a year, lists that stopped refreshing, workflow steps with nobody assigned, groups without a leader, signups left open and calendar requests still waiting. One Cleanup page, what visitors can see first, each with how to fix it in Planning Center.
For leadership
Overview, Growth, Pathway and Volunteers turn what Planning Center records into trends: check-ins, serving schedules, form submissions and registrations. Tend only counts what Planning Center actually recorded, so it speaks of engagement, never attendance.
What most needs attention
First-time families are down 18% on the same three months last year.
Latest report: August
Access & permissions
For your administrators only: how many people hold each level in each Planning Center product, and the few things worth fixing. Red flags only, no noise.
Administrators only
Privacy
Tend's subject is your whole directory, most of whom never signed up for anything. So its database holds ids, dates, counts and yes-or-no facts: whether someone has an email, never the email itself.
Tend never changes anything in Planning Center. Merging and fixing happen there, by your staff.
Names are fetched live, with your own sign-in, when a screen needs them, and never saved.
Staff sign in with Planning Center and are asked for People access alone. One account your church nominates also grants the other Planning Center apps Tend reads.
Giving records, notes, form answers, who is in a group, background checks, and health or emergency-contact details are never read.
How it works
Your staff use the Planning Center accounts they already have. Tend asks for People access, and your church decides who gets in.
A full read of People every night, plus the other Planning Center apps your church uses and how each is set up. Refresh any time to pick up recent People edits.
Start with Needs attention, then Cleanup. Fix each item in Planning Center, mark what isn't really a duplicate, and watch the numbers fall.
Tend works on the Planning Center you already have. Nothing to install, and nothing new to keep up.
Tend is made by wtxLabs. Our specialty is helping churches get the most out of Planning Center. Learn more about wtxLabs or contact us.